Privacy Policy

Effective Date: 2026
Website: https://abc-concrete.co.uk/

1. Who We Are

ABC Concrete Ltd (“we”, “us”, “our”) operates this website and provides concrete, screed, and aggregate supply services.

Contact details:
ABC Concrete Ltd
The Sawmill Business Park
Station Road
Corby Glen
NG33 4LB

📧 sales@abc-concrete.co.uk
📞 07837 737 944

We are the data controller under UK GDPR.

2. What Data We Collect

a) Information you provide

When you contact us or submit a form, we may collect:

• Name
• Phone number
• Email address
• Project details / enquiry message
• Site or delivery address (if provided)

This happens via your website contact form or direct communication.

b) Automatically collected data

When you visit the site:

• IP address
• Device and browser type
• Pages visited and interaction data

3. How We Use Your Data

We use your data to:

• Respond to enquiries and provide quotes
• Arrange deliveries and services
• Communicate about your project
• Improve website performance
• Maintain security and prevent misuse

4. Lawful Basis

We rely on:

• Consent – when you submit a form
• Contract – when providing services
• Legitimate interest – improving services
• Legal obligation – accounting/tax compliance

5. Website Forms (Elementor)

When you submit a form:

• Your data is stored within our WordPress/Elementor system
• A copy is sent via email to our team
• Data is only kept as long as necessary to respond or deliver services

6. Cookies & Tracking

We use cookies to:

• Ensure the website works correctly
• Improve user experience
• Analyse website usage

Your site already uses a cookie consent system allowing you to accept or reject cookies.

You can also control cookies through your browser settings.

7. Third-Party Services

Google Analytics (if active)

We may use Google Analytics to understand how visitors use our site.

Google Maps

Our contact page includes a map, which may collect user data via Google.

Hosting & Website Providers

Your data may be processed by trusted third-party providers (e.g. hosting, email services).

8. Data Sharing

We may share your data with:

• IT and website providers
• Email systems
• Professional advisors
• Authorities if legally required

We do not sell your personal data.

9. Data Retention

We retain data:

• Enquiries: up to 24 months
• Customer records: up to 6 years (legal requirement)

10. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Withdraw consent

You can complain to the Information Commissioner’s Office (ICO) if needed.

11. Data Security

We use appropriate safeguards including:

• Secure hosting
• SSL encryption (HTTPS)
• Restricted access to data

12. Changes to This Policy

We may update this policy from time to time.
Changes will appear on this page.

13. Contact

For any privacy-related queries:
📧 sales@abc-concrete.co.uk
📞 07837 737 944